Strengthen inspection system for safety and reliability
Woongjin Coway verifies products by considering safety, harmfulness, hygiene and customer-use environment through the entire value chain.
- Pre-Design Review
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- Applying the PDR(Pre Design Review) in all product development stages to proactively manage risk factors
- Identifying new quality risks and improvements in cooperation with external experts
- Expansion of reliability test planning fair
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- Holding a fair to evaluate all risk factors with the participation of departments related to development, reliability and quality
- Reviewing all product development stages, identifying factors for improvement and sharing experiences of failure cases
- Enhancing the reliability of foreign substances
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- Development test methods suitable for a product by collecting and verifying information on potential foreign substances in products
- Advancement of verification to prevent failure and defect
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- Establishing advanced equipment and process to prevent any potential failure and defect in using a product
- Analyzed causes and developed measures to standardize the design
Reestablishment of Chemical Substances Management System(CSMS)
With the HSPM(Hazardous Substances Processing Management) certification, we reinforced our chemical process control system based on a cycle of planning, execution, review, and continuous improvement. As domestic and overseas laws/regulations DB is linked to the Chemical Substances Management System(CSMS), chemical substances for regulation are managed for each customer/region of launch. Any substances contacting water and food are managed by the standard for food device, container and package through the CSMS. We also secure the environmental safety of products and reinforce the capability to verify products by managing biocidal substances and devices in all products in accordance with domestic and international standards so that consumers can use our products with security.
Commitment for 2020 All Air purifier of PVC FREE & BFR FREE
Commitment for 2020 All Air purifier of PVC FREE & BFR FREE
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Woongjin Coway has progressed to such an extent that it uses less than 0.5% of PVC and BFR (PVC and BFR FREE) in all of its air purifiers.
Survey on the usage status
Development, discovery, and reliability review of alternative materials and components
Establishment of a conversion plan
completion of the conversion
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We are currently at the stage of the survey on the usage status and reliability review of alternative materials and components, which so far, has been 50% completed. According to the schedule, Coway will apply the ‘PVC FREE & BFR FREE’ technology to all of its air purifiers by 2020.
Safety Certification Enhancement
Woongjin Coway maintains requirements for national safety and performance certification from the stage of planning a new product to discontinued production. In 2018, we reviewed indications for certification and performance attached to all products thoroughly and corrected any potential misunderstanding from the perspective of a customer to sustain relationships with customers based on trust. In 2019, the scope of certification will expand to global regulations. By establishing a world map for global certification and regulation management, we will provide planners/developers with relevant information in a simple, easy way and continue to provide reliable products for customers.
Certification Management by CICS(Company Integrated Certification System)
Woongjin Coway has reformed the integrated certification system to efficiently manage certificates, which guarantee the safety of products. By managing product certification, part certification and follow-up certification management through the integrated system, we have improved convenience in searching, browsing and registering product certification and prevented any use of wrong certification information.
Development of Global-Level Safety Testing Method
With the reinforced corporate responsibility, Woongjin Coway has also developed a safety testing method to meet a higher standard than international standards and customer needs. In particular, we have strengthened fire safety in the heat insulating materials for hot water tanks in domestic water purifiers by introducing the standard of fire applicable only to North America and established the management process. We also changed the cover material for water purifiers in Malaysia to prevent fire by considering the cultural environment of the country where a candle is usually put on the water purifier.
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Business Case
Procurement of CCC and CQC Certification Qualification
Woongjin Coway acquired qualification as a certified test lab by CCC·CQC¹, which is product safety certification for electric and electronic products exported to China, from CQC(China Quality Certification) Center. Based on the advanced test facilities of International Safety Certification Center in TQA(Trust & Quality Assurance) Center and remarkable capability for test, Woongjin Coway has been permitted to approve CCC‧CQC only by independent testing results; with this achievement, we reduced the test cost by 50% and time period by 30%. Through the acquisition of the certified test lab, Woongjin Coway made it possible to supply safety-certified products to the Chinese market more promptly. We will make every effort to reinforce the safety of products and develop products for global consumers to use with security.
- CCC(China Compulsory Certification) is required for domestic companies to export electric and electronic products such as water purifiers, air purifiers and bidets to the Chinese market, while CQC(China Quality Certification) is an autonomous certification system.
